Survey Agents

About Atrium:

What you do matters. As a people-centric organization, we foster an environment of collaboration, high performance, and innovation where your talents are valued and your achievements are celebrated. Join us and become part of an inclusive team.

Client Overview:

Our client is dedicated to improving the quality and efficiency of their services by gathering data to create informative insights to reach business goals. We are seeking enthusiastic and detail-oriented individuals to join our client’s team as Survey Agents. This role is crucial in helping them gather the necessary data to enhance the experience. Candidates must be available to work the week of July 7th.

Salary/Hourly Rate:

$20/hr

Position Overview:

As a Survey Agent, you will be responsible for collecting and recording data in various ways. Your primary goal will be to provide accurate and comprehensive data that will inform service improvements and operational decisions. This position is a short-term assignment to help cover data for a large event. This is a 4-day assignment in East Rutherford, NJ.

Responsibilities of the Survey Agents:

• Collect surveys at transportation locations throughout the NJ Metro area.
• Interact with passengers professionally and courteously to gather feedback on service quality.
• Record and report findings accurately using provided tools and technology.
• Identify and report any issues or areas for improvement observed during surveys.
• Collaborate with team members to ensure comprehensive coverage of all assigned routes.
• Adhere to safety protocols and company policies at all times.

Required Experience/Skills for the Survey Agents:

• Must be able to stand or sit for extended periods.
• Must be comfortable communicating with others and collaborating.

Preferred Experience/Skills for the Survey Agents:

• Excellent communication and interpersonal skills.
• Strong attention to detail and ability to accurately record data.
• Ability to work independently and as part of a team.
• Reliable and punctual with a strong work ethic.

Education Requirements:

• High school diploma or equivalent is required.

Benefits:

• Position is not eligible for benefits due to assignment length.

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As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO