Customer Service Representative (Bilingual)

Our client is seeking a Bilingual Customer Service Representative to join their team on a temp to perm basis! This client requires candidates to work fully ONSITE in NJ, and work normal business hours.

Salary/Hourly Rate:

$22/hr

Position Overview:

The Bilingual Customer Service Representative will handle inbound and outbound calls, processing customer orders, and updating the company CRM. The hours for this Customer Service Representative role are Mon-Fri 8am-5pm OR 9am-5:30pm.

Responsibilities of the Customer Service Representative:

• Manage a high volume of inbound and outbound phone calls from customers
• Support the sales team with maintaining inventory levels and customer orders
• Update the CRM with order changes and status updates
• Follow up with customers regarding their deliveries

Qualifications for the Customer Service Representative:

• Must be bilingual in Spanish, both written and verbal
• Previous experience in a Customer Service role required
• Experience with Salesforce or other CRM
• Ability to work with multiple screens and toggle between systems

Education Requirements:

• High School diploma or GED is required

Benefits:

• Atrium Care Package available, upon eligibility. (Including healthcare plans, discount programs and paid time off)